Help from DG Shipping to seafarers

 We get many enquiries about how to complain about company which asks money for joining? How to recover money from agents? what checks to be made before joining a ship? 

 RPSL Companies never ask money for job offer.
 

For all the above questions we have a single answer. Do not pay money for anyone to join a ship, like visa fee, Panama COC fee.
 

1. RPSL company don’t collect money from seafarer for any reason.
2. If they get involved in any such thing their RPSL licence will get cancelled, our DG shipping is very strict about their rules and regulations.
 

So how these things happen?
1. Agent may contact you for job offer and you might end up paying money. Do not accept any job offer by paying money to agents.
2. Directly approach company.
 

Once you get offer from the company or agent, how to verify that the information is correct about the job offer.
1. Make a background check of the company and its RPSL validity in dg shipping website.
2. Check the offer letter is from company’s email.
3. You will get sms to your registered mobile number from dg shipping.
4. And you will get email from dg shipping to your registered email.
5. After getting this do not stop here. login to your dg shipping website and go to sea service section.
6. Under sea service section the ship you are about to join should be there, which is updated (can only be updated by RPSL Company) by RPSL company.
 

If somebody gets cheated by agent, you can register complain in your nearest police station.
If you think you are cheated by a RPSL Company and if you have proof and if you think RPSL Company is also involved, you can approach DG Shipping.